BUSI 616 Total Quality Management Sample Papers, Week by Week

Liberty University · MBA · Business and accounting · Updated

BUSI 616 introduces the theory and practice of total quality management, from the quality pioneers and strategic partnerships through customers, training, quality tools, the PDCA cycle and change management to Deming's 14 points. Each student follows one organization and one quality problem through the term; the samples use a composite dental laboratory trying to cut its crown remake rate, from a Deming and Crosby comparison in Week 1 to a ten-slide presentation with a process flow diagram and a p-chart in Week 8.

CourseBUSI 616 Total Quality Management (BUSI616)
Credit hours3
ProgramMBA
Length8 Module/Weeks, online
Weeks with written work8 of 8
Samples on this site8 week sample papers
SourcesLiberty's 2026-2027 catalog and the published BUSI 616 course guide
UpdatedOctober 2026

What BUSI 616 covers

Goetsch and Davis are read in blocks of three chapters a week, with three to five presentations and one to three websites per module; Module/Week 8 turns to Deming's 14 points and seven deadly diseases.

Thirteen forums of 35 points each ask for a 500-750-word thread and two replies of 450-600 words, every post citing two scholarly sources plus the textbook with scriptural integration; seven short papers of 50 points, most about 500 words with three references, fall one per module from Week 1 to Week 7, and the 195-point TQM presentation closes the course.

Liberty's 2026-2027 catalog describes BUSI 616 Total Quality Management this way:
This course provides learners with an understanding of quality control and improvement systems. The course includes study of topics related to quality management approaches, design and implementation of quality-related procedures, and related technologies. The focus of the course is on enhancing goods, services, and the business environment.

BUSI 616 week by week, with the sample for each

WeekWritten work in the course guidePointsSample
Week 1Contrasting Quality Philosophies (Course Requirements Checklist, Class Introductions and DB Forum 1 also due)50Read the Week 1 sample
Week 2Strategic Partners and Alliances (DB Forum 2 also due)50Read the Week 2 sample
Week 3Customer Satisfaction (DB Forums 3 and 4 also due)50Read the Week 3 sample
Week 4Training Needs Analysis (DB Forums 5 and 6 also due)50Read the Week 4 sample
Week 5Quality Tool Application (DB Forums 7 and 8 also due)50Read the Week 5 sample
Week 6Application of PDCA Cycle (DB Forums 9 and 10 also due)50Read the Week 6 sample
Week 7Change Management Strategy (DB Forums 11 and 12 also due)50Read the Week 7 sample
Week 8TQM Presentation (DB Forum 13 also due)195Read the Week 8 sample

Where BUSI 616 papers lose points

BUSI 616 work loses points when a short paper answers the prompt in general rather than for the student's own organization, when a quality tool or PDCA paper defines the method without applying it to data, when Scripture is added in a closing line instead of shaping the argument, and when the final presentation overruns seven minutes or skips the guide's required sections.

Using a BUSI 616 sample well

The samples draw on research about the Deming management method, total quality as competitive advantage, the relational view of alliances, organizational culture and effectiveness, customer satisfaction and profitability, dentist and laboratory communication, training needs and training effectiveness, laboratory remakes, plan-do-study-act cycles, statistical process control, readiness for change and reactions to change.

BUSI 616 questions, answered

What is the BUSI 616 TQM Presentation?

The closing 195-point assignment: a 5 to 7 minute presentation of no more than 10 slides with talking notes that summarizes the student's quality project, covering the problem, search history, quality philosophy, a process flow diagram, statistical process control and a conclusion with biblical integration.

How many discussion forums are in BUSI 616?

Thirteen, at 35 points each: one in Module/Weeks 1, 2 and 8 and two in each of Module/Weeks 3 to 7, each with a 500-750-word thread and two replies of 450-600 words.

What textbook does BUSI 616 use?

Goetsch and Davis's Quality Management for Organizational Excellence: Introduction to Total Quality, read about three chapters a week, with Deming's 14 points and seven deadly diseases in the final module.

Ask for a custom BUSI 616 sample

Send the Module/Week, the instructions and the rubric from your Canvas course, and a writer in your field drafts a sample to them in 24 to 48 hours. The first custom sample is free.