| Course | BUSI 370 Dynamics of the American Automotive Dealership Industry (BUSI370) |
|---|---|
| Module/Week | 8 |
| Assignment | Integration of Faith and Learning Essay |
| Paper type | Integration of faith and learning essay |
| Length | about 475 words, 2 double-spaced pages plus title page and references. Course guide: an essay of at least 450 words describing how the student would handle an ethical situation in a dealership department, supported by at least 1 Bible verse, showing a clear relationship between the Scripture and the manager's ethical behavior |
| Format | APA 7 student paper |
| Points | 100 |
| School | Liberty University Online |
| Program | BS in Business Administration |
| Where it sits | Module/Week 8 in Liberty's published BUSI 370 course guide; current sections can differ |
| Updated | October 2026 |
Free sample paper for BUSI 370 Week 8
Payment Packing in the Finance Office: A Manager's Response Grounded in Scripture
[Student Name]
School of Business, Liberty University
BUSI 370: Dynamics of the American Automotive Dealership Industry
Integration of Faith and Learning Essay
[Instructor Name]
[Date]
The dealership and its people are composites; the textbook, research and Scripture cited are real.
Payment Packing in the Finance Office: A Manager's Response Grounded in Scripture
The Situation
As general manager of a mid-sized dealership, I notice that our F&I office's product penetration has jumped well above the norm in one month, and two customers call the same week to ask why their contracts include a service contract and tire protection they do not remember buying. Reviewing deal files, I find that one F&I manager has been quoting customers a monthly payment that already includes several products, then presenting the contract as if the payment were for the vehicle alone. This practice, known as payment packing, takes customers' money for things they did not knowingly choose.
Brunson and Barnes (2020) describe the F&I office as the most regulated part of the dealership, responsible for complete and accurate disclosure of every term and product in the contract. Payment packing violates that duty and exposes the dealership to legal action. But for a Christian manager, the deeper problem is that it is a form of theft disguised as a sale.
My Response
First, I would stop the practice immediately and remove the manager from the F&I office pending a full review. The law of Moses required honest weights and measures, forbidding dishonesty in measuring length, weight or quantity (English Standard Version Bible, 2001/2016, Leviticus 19:35-36). A packed payment is a false measure; the number the customer is shown does not mean what the customer believes it means.
Second, I would make every affected customer whole. We would review every deal the manager closed, contact each customer, explain what happened and offer to cancel any product they did not want with a full refund. Zacchaeus, after meeting Jesus, promised to repay anyone he had defrauded fourfold (English Standard Version Bible, 2001/2016, Luke 19:8). Restitution, not just an apology, is the biblical response to having taken something wrongly.
Third, I would change the system that allowed it. Every customer would see a written menu listing each product and its price, with the base payment shown separately, and would initial each product they accept or decline. I would cap and standardize any rate markup, because research has shown that discretion in loan pricing can leave some customers paying more than others with similar credit (Charles et al., 2008). And I would change F&I pay so it rewards customer satisfaction and contract accuracy as well as product sales, removing the pressure that made packing tempting.
Why It Matters
Jesus taught that we should treat others as we want them to treat us (English Standard Version Bible, 2001/2016, Luke 6:31). No manager would want to discover a hidden charge in a car loan. A dealership's reputation is built one contract at a time, and so is its witness. Customers who trust the finance office return for service and for their next vehicle, and they tell their neighbors. Honesty is not only right; it is how a dealership earns a place in its community for decades.
References
Brunson, K., & Barnes, S. (2020). Automotive dealership management fundamentals. Liberty University. https://digitalcommons.liberty.edu/busi_fac_pubs/52
Charles, K. K., Hurst, E., & Stephens, M., Jr. (2008). Rates for vehicle loans: Race and loan source. American Economic Review, 98(2), 315-320. https://doi.org/10.1257/aer.98.2.315
English Standard Version Bible. (2016). Crossway. (Original work published 2001)
What the BUSI 370 Week 8 instructions ask
The final module/week of BUSI 370 reviews chapters 1 through 7 of Brunson and Barnes with a presentation, then closes with the Integration of Faith and Learning essay and the 50-question final exam. The essay asks students to describe how they would handle an ethical situation involving the dealership's departments, supported by at least one verse from the Bible. A minimum of 450 words applies, and the essay must show a clear relationship between the Scripture chosen and the ethical behavior expected of the dealership manager. The essay is worth 100 points. Because it comes after the five department reports, students can choose a situation from any department they now understand in detail.
How this BUSI 370 Week 8 example is built
The essay begins with a concrete situation, then describes the manager's response in the order it would happen: investigate, stop the practice, make customers whole, and change the system that allowed it. Each step is tied to a passage of Scripture that explains why it is right, so the faith integration runs through the essay rather than appearing at the end. The textbook's description of the F&I office and its legal duties grounds the facts, and a study of loan pricing explains why discretion without controls invites harm. The conclusion connects honest dealing to the dealership's long-term relationship with its community. The essay names each step in the order a general manager would take it after discovering the problem.
BUSI 370 Week 8 grading rubric: where the points go
The essay is graded on how clearly it describes a realistic ethical situation in a dealership department and a specific course of action, how well it supports that action with at least one Bible verse, and how clearly it shows the relationship between the Scripture and the manager's behavior, in at least 450 words. Instructors reward essays in which Scripture shapes concrete decisions, such as refunds or policy changes, rather than essays that quote a verse and move on. Accurate use of the course's knowledge about the department makes the situation credible. Clear writing and correct citation of the textbook and the Bible complete the grade.
BUSI 370 Week 8 help: mistakes that cost points
Choose a situation you understand from one of the department reports, such as pricing in used cars, recommendations in service or products in the finance office. Describe it concretely, then set out your response one action at a time, asking of each which biblical principle requires it and cite the verse. Include both immediate action and a change to the system that prevents a repeat. Draw on the textbook for how the department works and its legal duties. Keep the essay above 450 words, and make the relationship between Scripture and behavior explicit in every section. Choose a situation that could realistically happen in the store where you work or hope to work.
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BUSI 370 Week 8 questions, answered
What is the BUSI 370 Integration of Faith and Learning essay?
BUSI 370's last written assignment, 100 points in Module/Week 8: at least 450 words on how the student would handle an ethical situation in a dealership department, supported by at least one Bible verse.
Where can I find a free BUSI 370 Week 8 sample paper?
Below is a complete BUSI 370 Week 8 faith and learning essay on stopping payment packing in a dealership's finance office. It describes stopping payment packing and refunding customers.
What is payment packing at a car dealership?
Quoting a customer a monthly payment that secretly includes optional products such as service contracts, so the customer pays for them without knowingly agreeing.
What Bible verses apply to honesty in business?
Passages such as Leviticus 19:35-36 on honest weights and measures and Luke 6:31 on treating others as we want to be treated are often applied to fair dealing with customers.
What else is due in BUSI 370 Module/Week 8?
The 50-question open-book final exam, with a 90-minute limit, covering chapters 1 through 7 of Brunson and Barnes, after one review presentation. The course ends with the final exam.
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